Posts Tagged With: Canadian Radio-television and Telecommunications Commission

The CRTC publishes a report on Phase I of Let’s Talk TV: A conversation with Canadians


January 29, 2014 - Ottawa-Gatineau - Canadian Radio-television and
Telecommunications Commission 

The Canadian Radio-television and Telecommunications Commission (CRTC)
published a report today on what Canadians said in Phase 1 of Let’s Talk
TV: A conversation with Canadians.  Continue reading 
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News release: Turf Operations Group has paid a penalty of $200,000‏


CRTC announces that Turf Operations Group has paid a penalty of $200,000
for violating the Unsolicited Telecommunications Rules

January 10, 2014 - Ottawa-Gatineau - Canadian Radio-television and
Telecommunications Commission

The Canadian Radio-television and Telecommunications Commission (CRTC)
today announced that 1051080 Ontario Inc. has paid a penalty of $200,000
on behalf of itself and certain subsidiaries operating as Weed Man Ottawa,
Weed Man Montreal, Weed Man Hamilton, Weed Man Scarborough and Weed Man
Surrey (Turf Operations Group). This payment was made as part of a
settlement over violations to the Unsolicited Telecommunications Rules. Continue reading 
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The CRTC is adopting a new framework for all television news services


OTTAWA-GATINEAU, December 19, 2013 —Today, the Canadian Radio-television
and Telecommunications Commission (CRTC) announced new measures that will
ensure that Canadians can receive a wide range of Canadian television news
services and will have the option to subscribe to them à la carte. Continue reading 
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CRTC invites comments on the future of 9-1-1 services

OTTAWA-GATINEAU, October 10, 2013 — Today, the Canadian Radio-television
and Telecommunications Commission (CRTC) made public a report on 911
services and invited Canadians to share their views on its findings and
recommendations. The CRTC is also asking Canadians to identify and
prioritize the matters within its jurisdiction that should be addressed
regarding 911 services in Canada. Continue reading 
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CRTC invites Canadians to participate in the development of a code for cellphones and other mobile devices


Thursday, October 11, 2012, the Canadian Radio-television and Telecommunications Commission
(CRTC) launched a public consultation to obtain Canadians’ views on a new
code for retail wireless services, such as cellphones and other personal
mobile devices.  Following this consultation, a public hearing will begin
on January 28, 2013, in Gatineau, Que.  Continue reading 
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CRTC to introduce new area code and 10-digit local dialing in Nova Scotia and Prince Edward Island


OTTAWA-GATINEAU, October 1, 2012 — Today, the Canadian Radio-television and Telecommunications Commission (CRTC) announced the addition of a new area code to remedy a shortage of telephone numbers in the provinces of Nova Scotia and Prince Edward Island currently served by area code 902. The CRTC will also introduce 10-digit dialing in both provinces so that all local calls are routed to the correct area code.
 
Starting on November 30, 2014, customers requesting a new telephone number could be given a number starting with area code 782. Existing customers will keep area code 902 and their current telephone number.
 
The move to 10-digit dialing will begin in August 2014, and will be implemented gradually over the following weeks. During the transition, customers who dial seven digits will hear a message reminding them to include the area code for future calls, after which their call will be completed as dialed. Ten-digit dialing will be mandatory as of 16 November 2014. 
 
Telecom Decision CRTC 2012-528 http://www.crtc.gc.ca/eng/archive/2012/2012-528.htm 
 
The CRTC 
The CRTC is an independent public authority that regulates and supervises broadcasting and telecommunications in Canada.
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Le CRTC approuve la proposition d’établir un fonds pour l’accessibilité de la radiodiffusion (initialement publié le 7 août 2012)


Image result for Accessibility

Aujourd’hui, le 7 août 2012, le Conseil de la radiodiffusion et des télécommunications canadiennes (CRTC) a approuvé la proposition de BCE d’établir un
Fonds d’accessibilité à la radiodiffusion. Ce fonds indépendant appuiera des initiatives visant à améliorer l’accès des personnes handicapées au système canadien de radiodiffusion.
“Les Canadiens handicapés devraient pouvoir accéder à la radiodiffusion
contenu en utilisant les dernières technologies, applications et services “, a déclaré
Jean-Pierre Blais, président du CRTC. “Le nouveau fonds servira de
catalyseur pour le développement de solutions innovantes et contribuer à
les besoins des personnes handicapées sont pris en compte lors de la conception. ”

Lorsque BCE a acheté CTVglobemedia en 2011, elle s’est engagée à verser 5,7 millions de dollars à créer un fonds indépendant d’accessibilité à la radiodiffusion. L’entreprise
par la suite présenté une proposition au CRTC. Différents groupes
représentants des personnes handicapées ont été consultés et ont fourni
commentaires à travers un processus de consultation ouvert.

Le fonds soutiendra des projets d’accessibilité qui s’ajoutent aux obligations réglementaires actuelles du CRTC en matière de radiodiffusion.
industrie. Cela pourrait inclure des initiatives d’accessibilité pour les
services de programmation mobiles. Le CRTC exige que le fonds
fournir des services et publier des documents (tels que des formulaires de demande,
politiques et rapports annuels) dans les deux langues officielles.

Le Fonds pour l’accessibilité de la radiodiffusion commencera à accepter les demandes
au plus tard le 5 décembre 2012.

Politique réglementaire de radiodiffusion CRTC 2012-430
http://www.crtc.gc.ca/fra/archive/2012/2012-430.htm

Documents de référence:

Communiqué de presse, “Le CRTC approuve l’acquisition de CTVglobemedia par BCE”, le 7 mars 2011
http://www.crtc.gc.ca/fra/com100/2011/r110307.htm

Décision de radiodiffusion CRTC 2011-163
http://www.crtc.gc.ca/fra/archive/2012/2012-430.htm

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CRTC moves a step closer to making loud TV ads a thing of the past


Image result for CRTC
OTTAWA-GATINEAU — Today, the Canadian Radio-television and
Telecommunications Commission (CRTC) published the final regulations
requiring Canadian broadcasters and broadcasting distributors to control
the loudness of TV commercials by September 1, 2012. 
 
“The rules we published bring us a step closer to our goal of eliminating
loud TV ads,” said Leonard Katz, Acting Chairman of the CRTC. “We have
every expectation that the industry will take the necessary steps to meet
our deadline and provide relief to viewers.” 
 
The regulations require Canadian broadcasters to adhere to the Advanced
Television Systems Committee’s (ATSC) standard for measuring and
controlling television signals. Adherence to this standard will minimize
fluctuations in loudness between programming and commercials. The ATSC is
an internationally recognized body that sets technical standards for
digital television.
 
In December 2011, the CRTC published draft regulations for comment after
responding to Canadians’ concern that commercial advertisements were too
loud. 
 
Broadcasters are also responsible for maintaining the volume of programs.
They must follow these rules and ensure that both programs and ads are
transmitted at the same volume by no later than September 1, 2012. 
Broadcasting Regulatory Policy CRTC 2012-273
http://www.crtc.gc.ca/eng/archive/2012/2012-273.htm
 
The CRTC 
 
The CRTC is an independent public authority that regulates and supervises
broadcasting and telecommunications in Canada. 
 
Reference documents:
 
News release, “CRTC tells broadcasting industry to turn down the volume on
loud television commercials,” September 13, 2011
http://www.crtc.gc.ca/eng/com100/2011/r110913.htm
 
Broadcasting Regulatory Policy CRTC 2011-584
http://www.crtc.gc.ca/eng/archive/2011/2011-584.htm
 
 
 
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Follow us on Twitter @crtceng
 
 
Media Relations:
http://support.crtc.gc.ca/CRTCSubmissionMU/forms/Mediarelations.aspx?lang=e
   
Tel: 819-997-9403, Fax: 819-997-4245
 
General Inquiries:
          Tel: 819-997-0313, TDD: 819-994-0423, Fax: 819-994-0218
          Toll-free # 1-877-249-CRTC (2782)
          TDD - Toll-free # 1-877-909-CRTC (2782)
          http://crtc.gc.ca/RapidsCCM/Register.asp?lang=E
 
 
These documents are available in alternative format upon request.
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CRTC initiates text messaging trial to improve the accessibility of 911 call centres


Image result for Broadcasting

OTTAWA-GATINEAU — Today, the Canadian Radio-television and
Telecommunications Commission (CRTC) announced a three-month trial that
will allow 911 call centres to communicate with pre-registered
participants with hearing and speech impairments by text message.

“This text messaging trial is one of the several initiatives that the CRTC is
exploring to improve the accessibility of communications services for the
hearing and speech impaired,” said Leonard Katz, the CRTC’s Acting
Chairman and Vice-Chairman of Telecommunications. “This trial will give
us the technical and operational information we need before making a final
a decision on whether to expand the program nationwide.”

The trial will involve participants in Vancouver, Toronto, Peel Region and
Montreal, and is expected to begin shortly. During the trial,
pre-registered participants will make test 911 calls. The 911 call
centres, participating in the trial, will be notified at the start of the
test calls that the caller has registered for the trial and will thus
respond by text message. Information from this trial will be used to
prepare a report regarding the feasibility of rolling out such a program
on a national basis.

In 2009, following its accessibility decision, the CRTC asked a group of
public safety representatives, telecommunications companies and the
hearing and speech impaired community to develop solutions to improve 911
access for persons with hearing or speech impairments. The trial is a
the result of their collaboration.

Telecom Decision CRTC 2012-101 http://www.crtc.gc.ca/eng/archive/2012/2012-101.htm

The CRTC

The CRTC is an independent public authority that regulates and supervises
broadcasting and telecommunications in Canada.
Reference documents:
Telecom Decision CRTC 2010-224 http://www.crtc.gc.ca/eng/archive/2010/2010-224.htm
Telecom Regulatory Policy CRTC 2009-430 http://www.crtc.gc.ca/eng/archive/2009/2009-430.htm

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MEDIA ADVISORY – CRTC TO HOLD A HEARING IN MIRAMICHI, NEW BRUNSWICK‏


 

MEDIA ADVISORYImage result for New Brunswick

CRTC TO HOLD A HEARING IN MIRAMICHI, NEW BRUNSWICK

WHEN: Monday, January 16, 2012

WHERE: Rodd Miramichi River, 1809 Water Street, Miramichi, New Brunswick

TIME: 9:00 a.m.

OTTAWA-GATINEAU — Commencing on January 16, 2012, the Commission will hold
a hearing in Miramichi, New Brunswick, to consider a variety of
broadcasting items.

If you plan on attending the hearing or would like more information about
the hearing, please contact Media Relations at 819-997-9403 or by email at
communications@crtc.gc.ca.

You can listen to the hearing through a live audio feed available on our
website at: http://www.crtc.gc.ca

Are you interesting in following the hearing? Follow us on Twitter:
@CRTCGCCA, hashtags #CRTC, #MIRAMICHI

Reference documents: Broadcasting Notice of Consultation CRTC 2011-675
http://crtc.gc.ca/eng/archive/2011/2011-675.htm
Broadcasting Notice of Consultation CRTC 2011-675-1
http://crtc.gc.ca/eng/archive/2011/2011-675-1.htm
Broadcasting Notice of Consultation CRTC 2011-675-2
http://crtc.gc.ca/eng/archive/2011/2011-675-2.htm
Broadcasting Notice of Consultation CRTC 2011-675-3
http://crtc.gc.ca/eng/archive/2011/2011-675-3.htm
Broadcasting Notice of Consultation CRTC 2011-675-4
http://crtc.gc.ca/eng/archive/2011/2011-675-4.htm

media relations, Tel: 819-997-9403, Fax: 819-997-4245

General Inquiries:
Tel: 819-997-0313, TDD: 819-994-0423, Fax: 819-994-0218
Toll-free # 1-877-249-CRTC (2782)
TDD – Toll-free # 1-877-909-CRTC (2782)
Ask a question or make a complaint
http://crtc.gc.ca/RapidsCCM/Register.asp?lang=E

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CRTC Decisions and Regulatory Policies for the week of 12 to 16 December 2011‏


Image result for Bell Canada

CRTC Decisions and Regulatory Policies for the week of 12 to 16 December
2011

The CRTC plans to issue the following decisions and/or regulatory policies
in the coming week. This list may not be complete and is subject to change
without notice.

Broadcasting decisions:

Undue preference complaint by TELUS Communications Company against BCE
Inc., Bell Canada or Bell Mobility Inc., contrary to the provisions of the
New Media Exemption Order

Application by Access Communications Co-operative Limited http://www.crtc.gc.ca/eng/archive/2011/2011-326.htm#1. to amend the
broadcasting licence for its terrestrial broadcasting distribution
undertaking (BDU) serving Regina in order to add a condition of licence
relating to relief for this BDU from the requirement to contribute to the
Local Programming Improvement Fund

Application by Radio Rimouski inc. http://www.crtc.gc.ca/eng/archive/2011/2011-412.htm to amend the broadcasting licence for
the French-language commercial FM radio station CFYX-FM Rimouski in order
to delete the condition of licence relating to the solicitation of local
advertising in the Baie-Comeau market

Application by Sogetel inc. https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=B&PT=PT1&PST=A&Lang=eng to amend the broadcasting licence for the
video-on-demand programming service serving all municipalities in the
province of Quebec

Decisions relating to the applications listed below, considered by the
Commission during the 19 September 2011 public hearing:

FDR Media Group Inc., on behalf of a corporation to be incorporated
Application 2011-0762-3 http://www.crtc.gc.ca/eng/archive/2011/2011-427.htm#4

Asian Television Network International Limited
Application 2011-0776-4 http://www.crtc.gc.ca/eng/archive/2011/2011-427.htm#8

Broadcasting regulatory policy:
None

Telecom regulatory policy:

Northwestel Inc. – Review of regulatory framework
File number: 8678-C12-201107714 http://www.crtc.gc.ca/otf/eng/2011/8678/c12_201107714.htm

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Media Lock-Up – CRTC to announce its decision on wholesale high-speed access services‏


Image result for Internet

Media Lock-Up – CRTC to announce its decision on wholesale high-speed
access services

WHEN: November 15, 2011
Lock-up: 2:30 p.m. to 4:00 p.m.

WHERE: CRTC Central Office
1 Promenade du Portage, Les Terrasses de la Chaudière
Central Building, Gatineau, Quebec

OTTAWA-GATINEAU – On November 15, 2011, a media lock-up will be held from
2:30 p.m. to 4:00 p.m. at the Canadian Radio-television and
Telecommunications Commission (CRTC) to announce the CRTC’s decision on
wholesale high-speed access services.

Any parties interested in attending the lock-up are asked to contact
Mireille Dion at mireille.dion@crtc.gc.ca by noon on November 14.
Reporters will be required to sign a non-disclosure agreement upon
arrival.

No one will be permitted to leave the lock-up before 4:00 p.m. Cell
phones, wireless handheld devices (e.g. Blackberries), pagers, etc. must
be left with the CRTC staff in the room. Laptop owners must disable
wireless capabilities prior to arriving at the CRTC. Telephone lines and
Internet will be available at the CRTC at 4 p.m.

The decision will be posted on the CRTC website at 4:00 p.m. at
http://www.crtc.gc.ca

The CRTC

The CRTC is an independent, public authority that regulates and supervises
broadcasting and telecommunications in Canada.

Reference documents:

Role of CRTC in Internet Pricing? http://www.crtc.gc.ca/eng/INFO_SHT/t1042.htm
[PDF] http://www.crtc.gc.ca/eng/INFO_SHT/t1042.PDF
Internet services at a glance http://www.crtc.gc.ca/eng/com100/2011/r110603a.pdf
Telecom Notice of Consultation CRTC 2011-77 http://www.crtc.gc.ca/eng/archive/2011/2011-77.htm
Telecom Notice of Consultation CRTC 2011-77-1 http://www.crtc.gc.ca/eng/archive/2011/2011-77-1.htm
Telecom Notice of Consultation CRTC 2011-77-2 http://www.crtc.gc.ca/eng/archive/2011/2011-77-2.htm

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Media Relations:
http://support.crtc.gc.ca/CRTCSubmissionMU/forms/Mediarelations.aspx?lang=e

Tel: 819-997-9403, Fax: 819-997-4245

General Inquiries:
Tel: 819-997-0313, TDD: 819-994-0423, Fax: 819-994-0218
Toll-free # 1-877-249-CRTC (2782)
http://www.crtc.gc.ca/rapidsccm/register.asp?lang=e

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CRTC Decisions and Regulatory Policies for the week of 17 to 21 October 2011‏


Image result for Broadcasting

CRTC Decisions and Regulatory Policies for the week of 17 to 21 October
2011

The CRTC plans to issue the following decisions and/or regulatory policies
in the coming week. This list may not be complete and is subject to change
without notice.

Broadcasting decisions:
Application by Jean-Noël Allain, on behalf of a corporation to be
incorporated, http://www.crtc.gc.ca/eng/archive/2011/2011-336.htm#12 for a broadcasting licence to operate a predominantly
English language community FM radio station in Bouctouche, New Brunswick

Application by Cortes Community Radio Society http://www.crtc.gc.ca/eng/archive/2011/2011-336.htm#25 for a broadcasting licence
to operate an English-language community FM radio station in Cortes
Island, British Columbia

Application by Bell Aliant Regional Communications, Limited Partnership http://www.crtc.gc.ca/eng/archive/2011/2011-317.htm
to amend the broadcasting licence for its regional terrestrial service

Application by Bell ExpressVu Limited Partnership http://www.crtc.gc.ca/eng/archive/2011/2011-317.htm to amend the
broadcasting licence for its video-on-demand service

Application by Peace River Broadcasting Corporation Ltd. http://www.crtc.gc.ca/eng/archive/2011/2011-353.htm to amend the
broadcasting licence for the radio station CKYL Peace River in order to
operate an FM transmitter in Manning, Alberta

Applications by Coopérative des travailleurs CHNC https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=B&PT=PT1&PST=A&Lang=eng
to modify the technical parameters of the French-language commercial radio station CHNC-FM New
Carlisle, as well as those of its transmitters CHNC-FM-1 Carleton and
CHNC-FM-2 Chandler (Quebec)

Telecom Decision:
Bell Aliant Regional Communications, Limited Partnership – Application for
forbearance from the regulation of residential local exchange services
File number: 8640-B54-201111442 http://www.crtc.gc.ca/Part1/eng/2011/8640/b54_201109984.htm

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CRTC Decisions and Regulatory Policies for the week of 3 to 7 October 2011‏


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CRTC Decisions and Regulatory Policies for the week of 3 to 7 October
2011
The CRTC plans to issue the following decisions and/or regulatory policies
in the coming week. This list may not be complete and is subject to change
without notice.

Broadcasting decisions:
Applications by Telelatino Network Inc. for broadcasting licences to
operate national, niche third-language ethnic Category B specialty
services All Spanish Children’s Television http://www.crtc.gc.ca/eng/archive/2011/2011-336.htm#9
and All Italian Children’s Television http://www.crtc.gc.ca/eng/archive/2011/2011-336.htm#10

Application by the Canadian Broadcasting Corporation (CBC)https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=B&PT=PT1&PST=A&Lang=eng to change the
technical parameters of the English-language digital television station
CBET-DT Windsor

Application by TELUS Communications Company https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=B&PT=PT1&PST=A&Lang=eng to add Gone Viral TV to the
list of non-Canadian programming services authorized for distribution

Application by Golden West Broadcasting Ltd. http://www.crtc.gc.ca/eng/archive/2011/2011-96.htm to modify the technical
parameters of the English-language specialty Christian FM radio station
CFEQ FM Winnipeg

Broadcasting and Telecom report:
Results of the fact-finding exercise on over-the-top programming services
http://www.crtc.gc.ca/eng/archive/2011/2011-344.htm

Telecom Decision:
No decision

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CRTC Decisions and Regulatory Policies for the week of 26 to 30 September 2011‏


Image result for Broadcasting

CRTC Decisions and Regulatory Policies for the week of 26 to 30 September
2011

The CRTC plans to issue the following decisions and/or regulatory policies
in the coming week. This list may not be complete and is subject to change
without notice.

Broadcasting decisions:
Application by Trust Communications Ministries https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=B&PT=NC&PST=A&Lang=eng to change the authorized
contours of the transmitter CJLF-FM-1 Owen Sound

Application by C.J.S.D. Inc. http://www.crtc.gc.ca/eng/archive/2011/2011-139.htm to amend the broadcasting licence for the
commercial radio station CKPR-FM Thunder Bay

Application by Newcap Inc. http://www.crtc.gc.ca/eng/archive/2011/2011-465.htm to change the technical parameters of the
commercial radio station CIXF-FM Brooks

Decisions related to the applications listed below, considered by the
Commission during the 17 May 2011 public hearing:
• Wightman Telecom Ltd. http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#30.
Application 2010-1785-6

• Dufferin Communications Inc. http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#34.
Application 2010-1803-6

• Bhupinder Bola
Applications 2010-1910-0 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#20. and 2010-1911-7 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#21.

Telecom Decisions :
Bell Aliant Regional Communications, Limited Partnership –Application
regarding notification and express consent requirements for 9-1-1 services
and their applicability to fixed/native VoIP services – File number:
8633-B54-201108507 http://www.crtc.gc.ca/Part1/eng/2011/8633/b54_201108507.htm

Télébec, Limited Partnership – Application for forbearance from the
regulation of business local exchange service in the exchange of St-Ours,
Quebec
File number: 8640-T78-201111007 http://www.crtc.gc.ca/Part1/eng/2011/8640/t78_201111007.htm

Bell Aliant Regional Communications, Limited Partnership – Application for
forbearance from the regulation of business local exchange services in 85
exchanges in Newfoundland and Labrador, Nova Scotia, and Prince Edward
Island – File number: 8640-B54-201109984 http://www.crtc.gc.ca/Part1/eng/2011/8640/b54_201109984.htm

Bell Aliant Regional Communications, Limited Partnership – Application for
forbearance from the regulation of business local exchange services in 49
exchanges in New Brunswick and Newfoundland and Labrador – File number:
8640-B54-201109976 http://www.crtc.gc.ca/part1/eng/2011/8640/b54_201109976.htm

Decision regarding violations of the Unsolicited Telecommunications Rules

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CRTC Decisions and Regulatory Policies for the week of 19 to 23 September 2011‏


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CRTC Decisions and Regulatory Policies for the week of 19 to 23 September
2011

The CRTC plans to issue the following decisions and/or regulatory policies
in the coming week. This list may not be complete and is subject to change
without notice.

Broadcasting decisions:
Applications by Asian Television Network International Limited https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=B&PT=PT1&PST=A&Lang=eng
to add Suvarna, NDTV Profit (India) English, NDTV India and Asianet Plus to the
list of non-Canadian programming services authorized for distribution

Application by Star Choice Television Network Incorporated https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=B&PT=NC&PST=A&Lang=eng
to delete its conditions of licence relating to structural separation

Decisions related to the applications listed below, considered by the
Commission during the 17 May 2011 public hearing:
Bhupinder Bola

Applications 2010-1903-4 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#17,
2010-1910-0 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#20, 2010-1911-7 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#21
and 2010-1906-8 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#19

Stingray Digital Group Inc.
Applications 2011-0335-8 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#23
and 2011-0386-1 http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#25

Channel 1 Film and TV Production Inc. http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#31
Application 2011-0145-1

Ekaterina Niman http://www.crtc.gc.ca/eng/archive/2011/2011-188.htm#35.
Application 2010-1846-6

Regulatory policy:
Regulatory policy relating to vertical integration http://www.crtc.gc.ca/eng/archive/2010/2010-783.htm

Telecom information bulletin:
Internet traffic management practices – Guidelines for responding to
complaints and enforcing framework compliance by Internet service
providers

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Speech by Konrad von Finckenstein, Q.C.‏


Image result for Konrad von Finckenstein, Q.C.

Speech

by Konrad von Finckenstein, Q.C.

Chairman

Canadian Radio-television and Telecommunications Commission to a public hearing

Gatineau, Quebec

July 11, 2011

(Check against delivery)

Good morning, ladies and gentlemen, and welcome to this public hearing.

The panel for this hearing consists of:

Len Katz, Vice-Chair of Telecommunications
Tom Pentefountas, Vice-Chair of Broadcasting
Timothy Denton, National Commissioner
Candice Molnar, Regional Commissioner for Manitoba and Saskatchewan
Michel Morin, National Commissioner
Marc Patrone, National Commissioner
and myself, Konrad von Finckenstein, Chairman of the CRTC. I will be
presiding over this hearing.

The Commission team assisting us includes:

Tom Vilmansen, Hearing Manager and Manager, Costing Methods and
Tariffs
Crystal Hulley and James Wilson, Legal Counsel, and
Lynda Roy, Hearing Secretary.

Wholesale high-speed access services

The Commission is holding this hearing to review how large telephone and
cable companies charge their wholesale customers, the independent Internet
service providers (ISPs), for the use of their networks.

The market for Internet services has evolved significantly over the last
decade. Canadians can access the Internet in many ways and use innovative
online services and applications. Maintaining a competitive marketplace in
which Canadians have a choice of ISPs is one of the Commission’s primary
objectives.

For this reason, the large companies are currently required share their
networks with independent ISPs under rates, terms, and conditions approved
by the Commission. This allows the independent ISPs to offer alternative
services to Canadians.

Last year, after considering the issue on two separate occasions, we
determined that large telephone companies must make their wholesale
high-speed access services available to independent ISPs at the same
speeds as those offered to their own retail customers. This covers all
speeds, including the most recent higher-speed options.

At the same time, we imposed more stringent obligations on cable companies
to ensure their third-party Internet access services are an acceptable
equivalent to the wholesale services offered by telecommunications
companies.

In 2009, the Bell companies applied for permission to impose additional
charges to independent ISPs when their individual customers exceed monthly
download limits. Some of the cable companies already had usage-based
billing in place for their wholesale customers. Bell wanted to adopt a
similar pricing model as an incentive for users to stay within their
limits and to help manage traffic on its network. We approved Bell’s
request at the end of a lengthy process that included several decisions.

This past February, the Commission announced that it would review its
decisions in light of the concerns expressed.

During the current proceeding, parties have proposed new pricing models
for wholesale high-speed access services that take into account the total
bandwidth used by the customers of independent ISPs. As we understand
them, the proposals do not force independent ISPs to implement download
limits or include additional charges based on the usage of their
individual customers.

The pricing model for wholesale high-speed access services should drive
large companies and independent ISPs to invest in their respective
networks and maximize innovation. In addition, we will examine the
proposals with a view to providing independent ISPs the flexibility to
offer innovative services and pricing options.

As part of this proceeding, the Commission will make a final determination
on the rates for wholesale residential high-speed access services. The
interim rates we recently set will remain in effect until such a time as
the Commission renders its decision, which could include retroactive
adjustments.

It should be noted that we issued interim rates to ensure competitors have
access to the services they need. Any delays would have affected their
ability to provide consumers with more choice. As we previously indicated,
parties should not draw any inferences from this interim step, given its
short and transitory nature.

Lastly, let me repeat that this hearing deals only with wholesale rates.
We believe that retail rates (i.e. the prices charged by ISPs to
consumers) are best set by the market. This issue has not and will not be
part of the Commission’s considerations.

Process

I would now invite the Hearing Secretary, Lynda Roy, to explain the
procedures we will be following. Madam Secretary…

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