CRTC Publishes a Citizen’s Guide to Participating‏

September 2, 2014 – Ottawa-Gatineau – Canadian Radio-television and
Telecommunications Commission (CRTC)

The Canadian Radio-television and Telecommunications Commission (CRTC)
published It’s Your CRTC! Your 5-minute Guide to Understanding and
Participating in Our Activities to inform Canadians about how to
participate in its activities and proceedings and why that’s important.

This initiative is part of a number of steps the CRTC is taking to make it
easier for Canadians to take part in its public proceedings. This includes
better informing Canadians about what the CRTC does and reaching out to
Canadians in diverse ways, whether by translating some documents in
American Sign Language and Langue des signes québecoise or through short
videos posted on YouTube. These efforts are aimed at trying to connect
with Canadians on issues that affect their daily lives. According to
Statistics Canada, communication services represent the fifth largest
family expense for Canadian households. The CRTC wants citizens to make
informed choices and get the most out of their investment.

In the past two years, the CRTC has successfully engaged Canadians in new
and innovative ways to develop a code of conduct for wireless service
providers and invited Canadians to submit comments regarding the future of
Canadian television. When Canadians communicate with the CRTC, they help
change, adapt or develop a policy and ensure that the Commission makes
decisions in the public interest.

There are many opportunities for citizens to participate and provide input
to the CRTC, whether online, via conventional means, such as mail or
phone, or through social media.

Quick Facts

• Canadians spend an average of $191/month on communication products and
services, the fifth largest family expense.
• Listening to Canadians is critical for the CRTC. When people told us
their cell phone contracts were confusing, and roaming charges onerous, we
held consultations that led to the development of a wireless code.
• The CRTC regularly conducts public proceedings so that individuals can
share their views in a variety of ways on important issues.

“The CRTC wants to put Canadians at the centre of their communication
system. And that means making their voices heard and their opinions

Jean-Pierre Blais, Chairman, Canadian Radio-television and
Telecommunications Commission

Related Link
It’s Your CRTC: Here’s How To Have Your Say!
Your 5-minute Guide to Understanding and Participating in Our Activities

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Follow us on Twitter: @CRTCeng

Media Relations:
Media Relations,
Tel: 819-997-9403, Fax: 819-997-4245

General Inquiries:
Tel: 819-997-0313, TDD: 819-994-0423, Fax: 819-994-0218 Toll-free #
1-877-249-CRTC (2782) TDD – Toll-free # 1-877-909-CRTC (2782) Ask a
question or make a complaint

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