Daily Archives: September 2, 2014

The CRTC enhances the protection of Canadian’s privacy by rendering the National Do Not Call List (DNCL) permanent‏


The CRTC enhances the protection of Canadian's privacy by 
rendering the National Do Not Call List (DNCL) permanent
 
June 25, 2014 – Ottawa-Gatineau
 
The Canadian Radio-television and Telecommunications Commission (CRTC)
today announced that the registration of telecommunications numbers on the
National Do Not Call List (DNCL) will now be permanent.
 
Initially, number registrations with the National DNCL were for a set
amount of time, after which Canadians would have had to re-register their
numbers. This change enhances the CRTC’s ability to protect the privacy of
Canadians from unwanted telemarketing calls. Canadians can, at any time,
check the National DNCL to find out if their number is on the List and, if
they wish, have it removed.
 
The CRTC would like to remind telecommunications companies of the
importance of their role in maintaining the integrity of the National DNCL
and encourages the industry to keep working with the CRTC Interconnection
Steering Committee (CISC) to find an economic and viable mechanism to
remove from the List disconnected and reassigned numbers.
 
Over 12 million numbers are currently registered and, on average, 1,200
new numbers are still being added every day. The CRTC is continuing to
enhance its monitoring in order to ensure that all telemarketers follow
the rules. Since the creation of the National DNCL in 2008, the CRTC has
conducted 1,200 investigations and has imposed almost $4 million in
administrative monetary penalties, which are paid to the Receiver General
for Canada.
 
Quick facts
 
- The CRTC is improving the National DNCL by making registration
permanent.
- Canadians can remove their number from the National DNCL at any time.
- The CRTC reminds telecommunications companies of the importance of their
role in maintaining the integrity of the National DNCL.
- The CRTC is continuing to enhance its monitoring in order to ensure that
all telemarketers follow the rules.
 
Quote
"The National DNCL was created to respect the wishes of Canadians who do
not want to receive any more telemarketing calls. It therefore makes sense
that registration be made permanent in order to spare Canadians the
inconvenience of having to re-register their number on the List. We are
pursuing our efforts to ensure that telemarketers respect the wishes of
Canadians.”
- Jean-Pierre Blais, CRTC Chairman
 
Related product
 
Compliance and Enforcement Regulatory Policy CRTC 2014-341
http://www.crtc.gc.ca/eng/archive/2014/2014-341.htm
 
Related link
 
Compliance and Enforcement Notice of Consultation CRTC 2013-527
http://www.crtc.gc.ca/eng/archive/2013/2013-527.htm
 
- 30 -
 
Contacts
 
Follow us on Twitter: @CRTCeng
Media relations:
Media Relations – Tel.: 819-997-9403; Fax: 819-997-4245
General inquiries:
Tel.: 819-997-0313, TDD: 819-994-0423; Fax: 819-994-0218
Toll-free No.: 1-877-249-CRTC (2782)
TDD – Toll-free No.: 1-877-909-CRTC (2782)
Ask a question or make a complaint
 
These documents are available in alternative format upon request.

 

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