[TPS] – Take a minute and get to know your smartphone, Learn how to lock your device‏

Toronto Police Service
News Release

Take a minute and get to know your smartphone, Learn how to lock your device

Thursday, February 9, 2012 – 2:00 PM
Communications Services

Over the past few weeks, the Toronto Police Service has seen a reduction in pocket-dialed calls. The message is getting out there. However, pocket-dialing and misdialing 9-1-1 remain a problem in Toronto.

Every device is different and it will only take a few seconds to learn the best way to lock and secure your keypad. It may be as simple as placing it in standby mode. By doing so, you will still be able to receive calls, but it will significantly reduce the chance of a pocket dial.

In the event you have misdialed 9-1-1, remain on the line and speak to the operator. Letting them know that you do not need assistance will save precious seconds and allow the operator to answer a call from someone who has a genuine emergency.

Click here to see our new PSA, and here for the mobile version.

Constable Victor Kwong, Corporate Communications, for E9-1-1 Voice Services Coordinator Tracy Finn, Communications Services


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