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CRTC invites Canadians to participate in the development of a code for cellphones and other mobile devices

In Beauty, book reviews, Business, Contact Information, Creative Writing, Culture, Education, Entertainment, Environment, Events, Health, Living, Media Writing, Movie Reviews, Music, Radio Podcasts, Technology, travel, Video Work, Writing (all kinds) on October 22, 2012 at 3:00 AM

Thursday, October 11, 2012, the Canadian Radio-television and Telecommunications Commission
(CRTC) launched a public consultation to obtain Canadians’ views on a new
code for retail wireless services, such as cellphones and other personal
mobile devices.  Following this consultation, a public hearing will begin
on January 28, 2013, in Gatineau, Que. “Our goal is to make sure that Canadians have the tools they need to make
informed choices in a competitive marketplace,” said Jean-Pierre Blais,
Chairman of the CRTC.  “In the past, Canadians have told us that contracts
are confusing, and that terms and conditions can vary greatly from one
company to another.  We are asking them to assist us in developing a code
that will help them better understand their rights as consumers and the
responsibilities of wireless companies.”
 
Canadians are therefore invited to share their views on:
 
• The terms and conditions that should be addressed by a code for
cellphones and mobile devices
• to whom the code should apply
• how the code should be enforced, and
• how the code’s effectiveness should be assessed.
 
Comments will be accepted until November 20, 2012. Canadians can
participate in this proceeding by:
 
• filling out the online form
https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=O&PA=T&PT=A&PST=A&Lang=eng
• writing to the Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, or
• sending a fax, at 819-994-0218. 
 
The CRTC will also hold an online consultation to promote further
discussion among Canadians on the issues and questions raised by this
proceeding. Details of the online consultation will be announced shortly.
 
Telecom Notice of Consultation CRTC 2012-557
http://www.crtc.gc.ca/eng/archive/2012/2012-557.htm
 
Telecom Decision CRTC 2012-556
http://www.crtc.gc.ca/eng/archive/2012/2012-556.htm
 
Reference documents:
Fact sheet on how to participate in a CRTC public proceeding
http://www.crtc.gc.ca/eng/info_sht/g4.htm
 
News release, “CRTC seeks views on the state of competition in the
Canadian wireless industry,” April 4, 2012
http://www.crtc.gc.ca/eng/com100/2012/r120404.htm
 
Additional Information
http://www.crtc.gc.ca/eng/com100/2012/r121011.htm#cont1

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